We are facing downtime at our servers in LA since this night. We are working with the data center right now and we will not sleep until it is solved.
We are fully aware and completely conscious of the issues it caused to our customers and do feel the pinch of it.
We need all our staff to work on this problem so we will be avoiding tickets, messages, and calls for now.
we assure you that we will do our best to work and fix this the soonest time. This is something we can't control as we also rely on our data center work. Sorry for the inconvenience.
Tuesday, August 24, 2021