What type of support do you offer? Average Response Time?

We have very high priority for provision of technical support to our customers. We have multiple means for the same:-
* Online chat- Average response time instant.
* Email support -
Average response is within 4 hours.
*
24/7 365 days Help Desk - Response time generally 10 min or less.
* Phone Support - for pre sales inquiries.

unique links

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Where and How to upload Files

Capnel Hosting ALL files must be uploaded to your "public_html" or "www" directory when your...

Folders and Files in Your Account

When you initially log into the root of your account, dependant upon the method which you choose...

Getting Started - User Manual

  USER MANUAL - Getting Started   The Files In Your Account When you initially log into the...

Where and How to Upload Your Files?

ALL files must be uploaded to your "public_html" or "www" directory. Files are uploaded to your...

How to View Your Site on the WWW

If your domain name is not yet live on our servers, you can view your pages by using your IP...